A step by step guide to switching your account to AIB

Customers have two options available through the Switching Code:
Option A: Switch your personal account(s) to a 'New Bank' and close your account(s) with your 'Old Bank'.

Or

Option B: Switch all your direct debits and standing orders to your new account while your old account(s) remain open with your 'Old Bank'.

Switching to AIB is free - no set up charges for direct debits, standing orders etc.

• Select a time when there is least activity on your account
• Keep an eye on both accounts until this process is completed
• During the transfer make sure you have enough money in your new and old accounts to cover any transactions, fees and interest due
• If you choose to close your old account(s) (i.e. Option A) then don't use your old cards or chequebook once the transfer process has started. Any cheques presented on your old bank account after it has been closed will not be paid; they will be returned marked 'Account Switched' or 'Account Transferred' or 'Account Closed'.
  

Option A - Switching your account(s) and closing your old account(s)

Step 1

Tell us you want to switch bank accounts your preferred switching date. We will try to accommodate your preferred switching date, but we may be unable to do so.

To comply with the Criminal Justice Act 1994 we will need you to give us proof of identity i.e. a passport or driver's licence and a utility bill as proof of your address (this is a legal requirement).

We will ask you to give us account details of your existing account and to sign an Account Switching Form. We will complete the forms for you - you just have to sign them.

Step 2

We will provide a dedicated member of staff to help you through this process. He/she will give you your new bank account details and any information you need about us.

We will send the Account Switching Form to your 'Old Bank' and they will send a list of standing orders and direct debits to us - a copy will also be sent to you. You will need to carefully check your standing orders and direct debit details and let us know if you would like to make any changes for your new account.

We will then set up your standing orders and direct debits on your account.

We will order any new bank cards for you- you will have these in five days - and a chequebook if you need one.

We will set you up on AIB Phone & Internet Banking for more information, view our Related Information section.

You will need to give your new bank details to your employer or anyone lodging into your account e.g. childrens allowance.

Check your cheque stubs against your old bank account. Cheques which you have issued but which have not yet been presented on your old bank account will not be paid after switching. You may wish to contact the payees and make other arrangements to pay them.

If you have any unused cheques you are entitled to a refund of Government Stamp Duty, you will need to send them back to your 'Old Bank'. You should destroy your old cards by cutting them in two.

If you are switching your current account through the Switching Code you can request your 'Old Bank' to provide you with duplicate statements of your account for the previous twelve months. Where such a statement is not available electronically, your bank will provide one hard copy, free of charge.

Step 3

Once your application goes through, we will have your account fully operational within ten business days.

As soon as we receive the signed Account Switching Form from your 'Old Bank', the switch will be completed within seven business days.

During the transfer make sure you have enough money in your new and old accounts to cover any transactions, fees and interest due.

Once your application goes through, we will have your account fully operational within ten business days.You will receive a copy of the relevant terms and conditions relating to your new account and full particulars of any standard fees and charges applying to your new account.

Option B: Switch all your direct debits and standing orders to your new account while your old account(s) remain open with your 'Old Bank'.

You can retain the balance in your account(s) held in your 'Old Bank'. The majority of the steps outlined in Option A remain applicable except for the following:

Step 1

You will be asked to complete the Account Switching Form and select Option B. This will allow your 'Old Bank' to transfer the direct debits and standing orders on your account when you signed the Account Switching Form to your new account in AIB.

Your account will remain open in your 'Old Bank' with your account balance remaining in the account(s). The terms and conditions of your account(s) in your 'Old Bank' will still be applicable.

Step 2

The cards on your old account(s) will remain active.

Step 3

Make sure you have enough money in your new (for the switched direct debits and standing orders) and old accounts to cover any transactions (cheques etc), fees and interest due.

Download the AIB Personal Switching Pack  for further information

Some terms explained

A standing order is an automatic payment of a fixed regular amount from your account, for example, a payment to a savings or loan account.

A direct debit is an automatic way of paying regular bills where the amount can vary from one bill to another, for example, telephone, gas, electricity, mortgage repayments, insurance premiums etc .

Terms and Conditions apply.

• Terms and Conditions for Personal Current Accounts
• Personal Current Account Fees and Charges

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